KERA SUPPORT
Lifetime care for your brass
Direct assistance with solid-state activation, custom pigment matching, and managing your carbon-neutral refill subscription worldwide.
COMMON INQUIRIES
Refills, activation, and care
Lifetime Brass Guarantee
Waterless Activation
Compostable Shipping
Every solid brass case is engineered to last. If the clasp or hinge ever falters, we replace it without question.
Our concentrated serum sticks and pigment bars activate instantly upon contact with the natural warmth of your skin.
Refills arrive monthly in carbon-neutral, compostable seed paper. Simply plant the packaging in soil to grow wildflowers.
CONCIERGE INQUIRY
Request bespoke matching
Our concierge team is available daily to assist with custom color selection, activation techniques, and solid-state transition support.
